Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Attentive staff
Great location
Inconsistent service
Dining standards
7.8/10
Very good
Rooms
8.3
Location
8.9
Service
7.7
Dining
7.3
Guest reviews
7.8/10
based on 7 reviews
8.5
8.5/10 based on 1906 reviews
Allan
United Kingdom,
April
2024
8.8/10
My stay at this hotel was absolutely wonderful! The rooms were clean and tidy, with everything I needed. The standout feature was the hardworking and friendly staff dedicated to ensuring guests have a relaxing and enjoyable holiday. Overall, it was a fantastic stay with exceptional staff, especially the entertaining entertainment team!
Rooms
9.0
The rooms are clean and tidy and have all the necessary amenities. The staff went above and beyond to ensure a comfortable stay.
Service
8.0
They were attentive and focused on customer satisfaction.
Location
9.0
The hotel's location was great, with neat and tidy surroundings. The staff's dedication to guest satisfaction made me feel right at home throughout my entire stay.
Dining
9.0
The dining experience was excellent, with a wide variety of food options for breakfast and lunch. The quality and selection were impressive, and the service was outstanding.
Facilities
9.0
The facilities were well-maintained and offered everything I needed for a comfortable stay. The hotel provided a range of services to cater to guests' needs.
Alex
United Kingdom,
November
2023
8.0/10
The hotel is in a great location with excellent sea views and clean rooms. The staff are extremely welcoming and go above and beyond to ensure a relaxing stay. Despite some minor dining issues, the overall experience is positive and worth considering for a holiday.
Rooms
8.0
The rooms are clean and tidy with everything you need, offering a great view of the sea.
Service
9.0
The staff are very welcoming, friendly, and helpful, particularly the animation team who make every day more enjoyable.
Location
9.0
The location is lovely, with an amazing lifeguard and a good setup for evening events.
Dining
7.0
The dining experience is satisfactory with a good breakfast spread, although some items may be inconsistent in temperature.
Facilities
7.0
The facilities are basic but clean and functional, offering various services to enhance your stay.
Stephen
United Kingdom,
September
2023
8.4/10
I had a fantastic stay at the hotel with exceptionally clean rooms, lovely sea views, and comfortable double beds. The variety of food options at the beach was delightful, particularly the nice desserts. The staff were the highlight, working hard to ensure guests have a relaxing and enjoyable holiday. our experience was nothing short of amazing!
Rooms
9.0
The rooms were lovely, clean, and equipped with everything you need. The daily changing of linen was a nice touch.
Service
7.0
The service was great overall, with polite and helpful staff. However, there were some hiccups with restocking food and cleanliness in certain areas.
Location
9.0
The location was brilliant, with attentive waiters and a very clean environment. The beach and nearby attractions made our stay even more enjoyable.
Dining
8.0
The dining experience was good overall, with a good variety of food options. However, some areas needed improvement, especially in terms of maintaining standards.
Facilities
9.0
The facilities were great and had everything we needed for a comfortable stay.
Attentive staff
Inconsistent service
Charles
United Kingdom,
September
2023
8.2/10
The hotel offers breathtaking sea views and although the rooms are a bit dated, they are spotlessly clean and well-equipped with the most comfortable beds. The service is exceptional with friendly and attentive staff. The location is lively, full of entertainment options, and the private beach is a true gem. The dining experience is satisfactory with a variety of breakfast options available. The facilities are well-maintained and offer everything you need for a relaxing stay.
Rooms
9.0
The rooms had amazing views of the sea and the beach, with the biggest and most comfortable beds I've seen in any hotel. Susie, the lovely cleaner, added a personal touch with flowers and folded towels, and even arranged a surprise for my husband's birthday.
Service
9.0
The service was outstanding, from the friendly bartender to the helpful beach staff and the entertaining animation team. The spa is definitely worth a visit for some relaxation.
Location
8.0
The hotel is situated in a vibrant location with plenty of activities led by the energetic animation team. The private beach and attentive lifeguard add to the enjoyment of the stay.
Dining
7.0
The dining experience was good with a decent spread for breakfast and classic Italian dishes. Although nothing extraordinary, it was satisfying considering the price.
Facilities
8.0
The facilities are well-maintained and offer a range of services to ensure a comfortable stay.
Charlie
United Kingdom,
August
2023
7.6/10
My stay at the hotel from 6/09/2019 to 10th-09-2019 was lovely. The rooms were clean, and the restaurant served excellent food, although the decor looked a bit tired.
Rooms
8.0
I enjoyed the sunrise and midday sun from my room, which was lovely. The rooms were very clean, but I did notice the decor looked a bit tired.
Service
6.0
The service was a bit disappointing. Although the staff went out of their way to find us seats and set up tables, some aspects like housekeeping and room quality didn't meet expectations.
Location
9.0
The location was fantastic. The hotel was spotless, and the staff worked hard to ensure a relaxing holiday. The beach view and amenities were top-notch.
Dining
7.0
The dining experience was good overall with a nice variety of foods. However, some minor issues affected the overall experience.
Facilities
8.0
The facilities were great, especially the pool and beach bar. However, there were some minor disappointments in terms of cleanliness and available areas for guests.
Drew
United States,
July
2023
7.4/10
The hotel was a bit chaotic regarding the dining experience; we had to search for vacant tables and serving glasses ourselves. However, the rooms were clean and reasonably comfortable, thanks to the dedicated maids, despite the constant smell of fried oil lingering. The staff, ranging from housekeeping to chefs, was outstanding, although some were rude and abrupt, except for a few exceptional individuals like the bell boy and the beach security team.
Rooms
7.0
The rooms were clean and reasonably comfortable, thanks to all the maids.
Service
8.0
The staff, from housekeeping to the animation team, was outstanding, but some members were rude and abrupt.
Location
9.0
The hotel, overlooking the beach in Sousse, was a blessing post-2015 and offers a high-quality family holiday experience.
Dining
6.0
The dining experience was varied but always too busy with limited tables available to accommodate all guests.
Facilities
7.0
The facilities were adequate but sometimes lacking in terms of handling high guest volumes in the dining areas.
James
United Kingdom,
May
2023
7.8/10
I had a great time at the hotel, enjoying the clean rooms and friendly service. The day and night animations were a fun way to spend time with friends or family. However, the air conditioning in the rooms could use some improvement.
Rooms
8.0
The rooms were just as nice and clean as they looked in the pictures. A lick of paint or new carpets in the corridors leading to the rooms would enhance the overall experience.
Service
7.0
The service was friendly, especially the attentive pool boys. However, some staff members were too focused on receiving tips, which detracted from the service experience.
Location
9.0
The location was perfect, only 100 meters from the beautiful beach with white sand and warm water. It was a blessing to have such a lovely beach nearby.
Dining
7.0
The dining experience was good with a variety of choices, especially the homemade doughnuts and pancakes. However, some aspects of the animation team's behavior were disappointing.
Facilities
8.0
The facilities were clean and convenient, but some improvements in the animation team's performance would enhance the overall experience.